Privacy Policy

Our Privacy Commitment

Welcome to Mega Matrimony ("Mega Matrimony," "we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, store, process, and share information when you access or use our website, mobile applications, and related matrimonial services. By registering, accessing, or using Mega Matrimony, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our services.

1

Information We Collect

To provide our matrimonial services, we may collect the following information:

Personal Information

  • Full name
  • Gender
  • Date of birth
  • Marital status
  • Religion, caste, community, and other partner preference details
  • Educational qualifications
  • Occupation and income details
  • Contact information including email address and mobile number
  • Residential address, city, state, and postal code
  • Photographs and profile videos uploaded by you

Verification Information

For profile verification purposes, we may collect identity documents voluntarily submitted by you, including government-issued identification, subject to your consent.

Payment Information

When you purchase a membership or service, we may collect:

  • Billing address
  • Transaction details
  • Payment reference numbers
  • Other information required to process payments securely

Mega Matrimony does not store complete credit/debit card details on its servers. Payments are processed through secure third-party payment gateways.

Automatically Collected Information

When you visit our website or mobile application, we may automatically collect:

  • IP address
  • Device information
  • Browser type and version
  • Operating system
  • Login logs
  • Geographic location, where permitted
  • Usage statistics and interaction data
2

Cookies and Tracking Technologies

Mega Matrimony uses cookies and similar technologies to:

  • Keep users logged in
  • Improve website functionality
  • Enhance user experience
  • Analyze traffic and user behavior
  • Personalize content and advertisements

You may choose to disable cookies through your browser settings. However, certain features of our platform may not function properly if cookies are disabled. Third-party service providers may also place cookies on certain pages. We do not control the use of such third-party cookies.

3

How We Use Your Information

We use your information for the following purposes:

  • Creating and managing your matrimonial profile
  • Providing matchmaking and partner search services
  • Authenticating users and preventing unauthorized access
  • Verifying profile authenticity
  • Processing payments and subscriptions
  • Communicating important service updates
  • Providing customer support
  • Detecting and preventing fraud, abuse, or illegal activities
  • Conducting research, analytics, and service improvements
  • Personalizing user experience and recommendations
  • Complying with legal and regulatory obligations
4

Social Media Login

If you choose to register or log in using third-party services such as Google, Facebook, or LinkedIn, we may receive information that you authorize those platforms to share with us in accordance with their privacy settings and policies.

5

Sharing of Information

Mega Matrimony does not sell your personal information.

We may share your information with:

Service Providers

Trusted vendors and partners who assist us with:

  • Payment processing
  • Cloud hosting
  • Analytics
  • Customer support
  • Verification services

Legal Authorities

Where required by law, regulation, court order, or government request.

Fraud Prevention Agencies

To detect, investigate, and prevent fraudulent activities and security threats.

Business Transfers

In connection with mergers, acquisitions, restructuring, financing, sale of assets, or similar business transactions.

6

Profile Visibility

Mega Matrimony is a matrimonial platform where profile information is displayed to facilitate matchmaking.

By creating a profile, you understand that certain information, including photographs and profile details, may be visible to other registered members according to your privacy settings. You are responsible for the information you choose to disclose on your profile.

7

Data Retention

We retain your information for as long as:

  • Your account remains active
  • It is necessary to provide our services
  • Required for legal, regulatory, or compliance obligations
  • Needed for dispute resolution, fraud prevention, or enforcement of agreements

When information is no longer required, we will securely delete or anonymize it, subject to applicable legal requirements.

8

Security of Information

Mega Matrimony implements reasonable technical, administrative, and organizational safeguards to protect personal information from:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Loss
  • Misuse

While we strive to protect your data, no internet-based service can guarantee absolute security. Users are encouraged to safeguard their account credentials and use strong passwords.

9

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Update your profile details
  • Withdraw consent where applicable
  • Request deletion of your account and personal data
  • Object to certain processing activities

Requests may be submitted through our support channels or privacy contact information.

10

International Users

If you access Mega Matrimony from outside India, you acknowledge that your information may be transferred, processed, and stored in India or other countries where our service providers operate. We take reasonable measures to ensure that such transfers comply with applicable data protection laws.

11

Third-Party Websites

Our website may contain links to third-party websites or services. Mega Matrimony is not responsible for the privacy practices, content, or policies of such third-party websites. Users are encouraged to review the privacy policies of those websites before providing personal information.

12

Children's Privacy

Mega Matrimony services are intended only for individuals who are legally eligible to marry under applicable laws. We do not knowingly collect personal information from minors. Any such account discovered will be removed promptly.

13

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page along with the revised effective date. Continued use of our services after such updates constitutes acceptance of the revised Privacy Policy.

14

Grievance Officer

For privacy-related concerns, complaints, or requests, please contact:

Grievance Officer
Mega Matrimony
Email: support@megamatrimony.com

Business Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST (excluding public holidays).

Mega Matrimony is committed to maintaining the privacy, security, and trust of every member while helping individuals and families find meaningful matrimonial matches.